Mental Health Matters Wales is one of Wales’s leading mental health charities. We are an ever-growing charity with big ambitions. We need a wide, diverse and range of experience and skills in our team. Our team members are our number one resource. We do our upmost to ensure individuals feel respected, valued, and cared for, by enabling career success through the provision of unique opportunities to thrive and foster an inclusive workforce which embraces our shared set of core values based on character, relationships, and giving back to the communities where we work.
If this sounds like an organisation you would like to join and become part of a dynamic staff team to lead the way in supporting the improvement of social, emotional and physical wellbeing needs of the population across communities in Wales, then Mental Health Matters Wales is the organisation for you!
We are a friendly, flexible, and supportive employer
We work to reduce stigmas associated with mental health and support people in their recovery
we believe with the right support and resources everybody can create a life that feels meaningful to them
We are a fast paced and growing organisation with career progression is open to all
Human Resource & Office Manager
Salary:£30,000 - £34,500 per annum (30 hours per week)
Permanent Contract
30 hours per week
Based at Bridgend Office
We seeking an experienced, organised and proactive Office & HR Manager to lead our people management and office functions.
This is an exciting opportunity to join a growing Wales-wide mental health charity providing a diverse range of services including independent advocacy, counselling, dementia support, wellbeing services and community mental health projects.
Working closely with the Chief Executive and senior managers, you will play a key role in ensuring the organisation continues to deliver high-quality services through effective people management, strong governance and efficient office systems.
This is a varied role combining HR, office management and organisational compliance. You will be responsible for leading recruitment and safer recruitment processes, providing advice and guidance to managers on employment matters, supporting employee relations, maintaining HR records, coordinating training, overseeing office administration and helping to ensure compliance with employment legislation, safeguarding and organisational policies.
As the organisation's lead for HR, you will support managers with a wide range of workforce matters including recruitment, induction, attendance management, performance management, disciplinary and grievance procedures, wellbeing initiatives and policy development.
You will also oversee day-to-day office operations, maintain organisational systems and liaise with external suppliers and contractors.
We are looking for someone with previous management, office management, operations or HR experience who has practical experience of managing staff and supporting HR functions.
You will have excellent organisational skills, the ability to build positive working relationships, and confidence providing advice and support to managers on employment matters.
Applicants should have experience in areas such as recruitment, staff management, employee relations, HR administration, office management and maintaining confidential records. Experience within the charity, public or voluntary sector would be advantageous but is not essential.
A good understanding of UK employment legislation, DPA & GDPR, safeguarding, equality, diversity and inclusion and best practice in people management is essential. You should also be confident using Microsoft Office 365 and be able to produce accurate reports, maintain HR information and support organisational governance.
We are looking for someone who is able to work independently, manage competing priorities and contribute positively to the continued development of Mental Health Matters Wales.
Mental Health Matters Wales offers a comprehensive induction programme, regular supervision, ongoing professional development, annual appraisal and support to achieve CIPD Level 3(where required).
Benefits Include:
This post is subject to an Enhanced DBS check.
Closing Date: 5:00pm Wednesday 12 August 2026
Interview Date:Week begining 17 August 2026
Any queries, please contact our HR department on:
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Equal Opportunities and Diversity
Services
Mental Health Matters Wales (MHM Wales) is committed to supporting and promoting equality and diversity and to creating an inclusive working environment, particularly within our strategic vision, working practices and employment policies.
Equally, we believe in the value and dignity of all people affected by mental health of all backgrounds, their right to self-determination and a good quality of life.
Recruitment
We are mindful having a diverse workforce at all levels allows us to better represent the communities we serve and connect better with people affected by mental health. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.
As part of our commitment to the BME Mental Health Workplace Good Practice Certification Scheme (WGPCS) we would particularly welcome applicants from BAME communities.
At MHM Wales, everyone can achieve their full potential and help reduce the stigma of Mental Health regardless of.
Gender
Sexual Orientation
Marital Status
Race
Colour
Nationality
Hours of Work
Religious Beliefs
Political beliefs
Disability
Age
This just doesn’t stop with our recruitment process but extends throughout MHM Wales with our Training & Development, Supervision, and Equal Opportunities.
We work to achieve an equal working environment free from discrimination, harassment, and victimisation and have a range of policies to ensure this.
Pay -
MHM Wales offers competitive salaries with all our roles, including a set number of annual increments, dependent on role
Training & CPD -
All employees are encouraged to undertake training & CPD to bulid on their current skills set and develop new skills which will aide them in their role or career
Annual Leave -
MHM Wales currently offers all employees 29 working days plus all bank holidays on a pro rata basis
Induction - Comprehensive first day Inductions are given to all new employees.
Pension -
MHM Wales currently offers 9% non contributory pension to all permanent employees after passing their probationary period
Sickness Benefit -
MHM Wales offers a generous sickness benefit to all staff who have been in post 12 months.